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Journal Articles and Book Chapters

Reports on Impact Assessment of E-Governance Projects

Articles in Conference Proceedings and other Contributions

Books

Subhash Bhatnagar (Author), E-Government: From Vision to Implementation , Sage Publications India Ltd, 2004.

S C Bhatnagar and Robert Schware (Editors), Information and Communication Technology for Development: Cases from India, SAGE Publications India Ltd, 2000.

Subhash Bhatnagar and Robert Schware (Editors), Information and Communication Technology in Rural Development: Case Studies from India, World Bank Institute (WBI) Working Papers, WBI Publications, 2000.

S C Bhatnagar (Editor), Information Technology Manpower in Developing Countries: Key Issues for Developing Countries, Tata McGraw Hill, 1992.

S C Bhatnagar and Mayuri Odedra (Editors), Social Implications of Information Technology in Developing Countries, Tata McGraw Hill, 1992.

S C Bhatnagar and Gunther Cyranek (Editors), Technology Transfer for Development: The Prospects and Limits of Information Technology, Tata McGraw Hill, 1992.

S C Bhatnagar and N Bjorn-Andersen (Editors), Information Technology in Developing Countries, North-Holland, Amsterdam, 1990.

S C Bhatnagar and K V Ramani (Authors), Computers and Information Management , Prentice Hall of India Limited, New Delhi, 1989.

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Articles in Journals and Books

 

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Bhatnagar Subhash, ‘Introduction –Colloquium on Impact Assessment of e-Governance Projects: A Benchmark for the Future’, VIKALPA, Vol. 33, No. 4, Indian Institute of Management, Ahmedabad, October-December 2008.

Bhatnagar Subhash, ‘Learning for Future Implementation of e-Governance’, Colloquium on Impact Assessment of e-Governance Projects: A Benchmark for the Future’, VIKALPA, Vol. 33, No. 4, Indian Institute of Management, Ahmedabad, October-December 2008.

Bhatnagar, S C, Bhatia, D, and Tominaga, J, ‘How Do Manual and E-Government Services Compare? Experiences from India ’, Information and Communications for Development, World Bank 2009.

Bhatnagar Subhash, ‘Panchayats in the 21st Century: ICT Enabled Panchayati Raj’, Chapter 7,The State of Panchayats : 2007-08 an Independent Assessment, IRMA 2008.

Bhatnagar, Subhash, and Chawla, Rajeev, ‘Online Delivery of Land Titles to Rural Farmers in Karnataka’, Ending Poverty in South Asia: Ideas That Work, Deepa Narayan and Elena Glinskaya (Eds.), World Bank, 2007, Pp. 219-243.

Bhatnagar, S C, and Bhatnagar, Deepti,  ‘Needed Globalised B-Schools in a borderless world ’, Financial Express, August 2007.

Bhatnagar, Subhash, ‘India's Software Industry’, Technology, Adaptation, and Exports: How Some Developing Countries Got It Right, Vandana Chandra (Ed.), World Bank, 2006, Pp. 95-124.

Bhatnagar, Subhash, ‘Electronic Delivery of Citizen Services: Andhra Pradesh eSeva Model’, Reinventing Public Service Delivery In India: Selected Case Studies, Vikram K Chand (Ed.), Sage Publications, New Delhi, 2006, Pp. 95-124.

Bhatnagar, Subhash, and Chawla, Rajeev, ‘Bhoomi: Online delivery of record of Rights, Tenancy and Cultivation to farmers in Karnataka’, Land Reforms in India - Computerization of Land Records, Wajahat Habibullah and Manoj Ahuja (Eds.), Sage Publications, New Delhi, 2005, Pp. 47-77.

Bhatnagar, S C,The role and responsibility of Government in ICT for development’, ICT Policies and e-Strategies in the Asia-pacific, Phet Sayo, James George Chacko and Gopi Pradhan (Eds.), Elsevier, New Delhi, 2004, Pp. 103-114.

Bhatnagar, Subhash,Public Service Delivery: Does e-Government Help?’, Annual Bank Conference on Development Economics 2003 (South Asia Component), Sadiq Ahmed and Suman Bery (Eds.), The World Bank and National Council of Applied Economic Research, New Delhi, 2004, Pp. 11-20.

Bhatnagar, S C, ‘E-government: Building a SMART Administration for India’s States, Howes, S, Lahiri, A and Stern, Nicholas (Eds.), State-level Reforms in India: Towards More Effective Government, Macmillan India Ltd., New Delhi, 2003, Pp. 257-267.

Bhatnagar, Subhash, ‘Development and Telecommunications Access: Cases from South Asia’, Information Systems and the Economics of Innovation, Chrisanthi Avegerou and Renata Lebre La Rovere (Eds.), Edward Elgar Publishing Ltd, UK, 2003, Pp. 33-52.

Bhatnagar, S C, ‘Access to Information Report: E-Government, Global Corruption report 2003, Hodess, Inowlocki and Wolfe (Eds.), Profile Books Ltd, London, 2003.

Bhatnagar, S C, ‘E-Government: Lessons from Implementation in Developing Countries, Regional Development Dialogue, Vol. 24, UNCRD, Autumn 2002.

Bhatnagar, S C, ‘Editorial Introduction: ICT for Human Security in Local Development’, Regional Development Dialogue, Vol. 24, UNCRD, Autumn 2002.

Bhatnagar, S C, ‘Information Technology in Developing Countries’, Saket Infotech Hand Book, Vyas, J N, and Kar, S (Eds.), Saket Projects Ltd, Ahmedabad, 2000, Pp. 39-48.

Bhatnagar, S C, ‘Information Technology in Development Communication: Key Issues’, Information & Communication Technology in Development Communication: Cases From India, Bhatnagar, S C, and Robert Schware (Eds.), Sage Publications India Pvt Ltd, New Delhi, 2000, Pp. 17-31.

Bhatnagar, Subhash, ‘Information Technology and Development: Foundation and Key Issues, Chapter 1, Information and Communication Technology in Rural Development: Case Studies from India, Bhatnagar, Subhash, and Schware, Robert (Eds.), World Bank Institute (WBI) Working Papers, WBI Publications, 2000, Pp. 1-13.

Bhatnagar, S C,Social Implications of Information & Communication Technology in Developing Countries: Lessons from Asian Success Stories’, The Electronic Journal of Information Systems in Developing Countries, Vol. 1, 2000.

Bhatnagar, S C, and Madon, S,Institutionalising decentralised information systems for local level planning: comparing approaches across two states in India’, Journal of Global Information Technology Management, Vol. 3, No. 4, 2000, Pp. 45-59.

Bhatnagar, S C, ‘Getting Value from IT investments: Experiences from Two Organisations, Information Technology in Context: Studies from the perspective of developing countries, Avgerou, Chrisanthi, and Wolsham, Geoff (Eds.), Ashgate Publishing Ltd, England, 2000.

Mohanan, P, and Bhatnagar, S C, ‘Understanding Corporate Use of the Internet in India, Delivering Service Quality, Macmillan India Ltd, 2000.

Bhatnagar, S C, and Ranganathan, C, ‘IT Applications in Blue Dart Express Limited’, VIKALPA, Vol. 24, No. 2, Indian Institute of Management, Ahmedabad, April-June 1999.

Bhatnagar, S C, and Kedar, S, ‘Do Gender Issues have a place in Indian Telecom Policy?’, VOICES - A Journal of Communication for Development, Vol. 3, No. 3, December 1999, Pp. 32-34.

Bhatnagar, S C, ‘The Expert Opinion: Information Technology And Development: Moving Away From A Magical Vision’, Journal of Global Information Technology Management, Vol. 2, No. 1, 1999.

Bhatnagar, S C, ‘Investing in Information Technology: Challenges and Opportunities for Management Schools’, Institution Building: An International Perspective on Management Education, Misra, S, and Chand, V S (Eds.), Macmillan India Ltd., Delhi, 1999, Pp. 148-161.

Heeks, Richard, and Bhatnagar, S C,Understanding (Information Systems) Success and Failures in Information Age Reform’, Reinventing Government in the Information Age, Heeks, Richard (Ed.), Routlledge, London, 1999.

Bhatnagar, S C, and Madon, S, ‘Indian Software Industry: Moving Towards Maturity’, The Journal of Information Technology, Vol. 12, No. 4, Palgrave McMillan, December 1997.

Bhatnagar, S C, ‘Electronic Commerce in India: The Untapped Potential’, Journal of Electronic Commerce and Markets, Vol. 7, No. 2, May 1997.

Bhatnagar, S C, ‘India's Software Industry: Prospects and Problems’, Informatik, 4, August 1996.

Bhatnagar, S C, ‘Information Technology and Development: Need for a different perspective’, IT Challenges and Opportunities, Bagga, RK (Ed.), Tata McGraw Hill, New Delhi, 1995.

Bhatnagar, S C, ‘Applications of Information Technology in Grameen Bank’, Global Information Technology and Socio Economic Development, Mayuri Odedra-Straub (Ed.), Ivy League Publications, USA, 1996.

Bhatnagar, S C,Outsourcing of Information Work: India’s Experience in Exploiting the Global Market’, Information Technology and Globalisation: Implications for DCs, Cyranek, Okot-Uma and Odedra-straub (Eds.), Commonwealth Secretariat Publications, London, 1995.

Bhatnagar, S C, ‘Information Technology and Development: Search for a Role Model’, Proceedings of the Third European Conference on Information Systems, G Doukidis Et al. (Eds.), Athens, Greece, June 1995, Pp. 367-378.

Bhatnagar, S C, ‘Strategies for exploiting the global software market: Indian experience’, 13th World Computer Congress ’94, Vol. 3, Duncan, K, and Krueger, K (Eds.), Elsevier Science B V, North-Holland, © 1994.

Bhatnagar, S C, ‘Is Technology Transfer the Answer?’, 13th World Computer Congress ’94, Vol. 3, Duncan, K, and Krueger, K (Eds.), Elsevier Science B V, North-Holland, © 1994.

Bhatnagar, S C, and Yagneshwar, S, ‘Improving Literacy: Is There a Role for Information Technology?’, Nirnay, Vol. 8, No. 3, September 1993, Pp. 14-26.

Bhatnagar, S C, and Balasubramanian, N V, ‘Training of IT Professionals in Developed and Developing Countries: Non-Technical Skills’, Professional Development of Information Technology Professionals, B Z Barta Et al (Eds.), North-Holland, 1992, Pp. 257.

Bhatnagar, S C, ‘Training of Information Analysts in Developing Countries’, Professional Development of IT Professionals, North-Holland, Amsterdam, 1992.

Bhatnagar, S C, ‘Applications of Information Technology in Rural Development’, Herausforderungen an die Informatik?, Forum Informatikerlnnen fur Frieden und gesellschaffliche, Verantworfung e.V., 1992.

Bhatnagar, S C, ‘Information Technology and Socio-economic Development: Some Strategies for Developing Countries’, Social Implications of Computers in Developing Countries, Tata McGraw Hill, 1992.

Bhatnagar, S C, ‘Implementing Educational Programmes for Systems Analysts: Lessons for Developing Countries’, Information Technology Manpower in Developing Countries: Key Issues, Tata McGraw Hill, March 1992.

Bhatnagar, S C, ‘IT Manpower Needs in Developing Countries’, Information Technology Manpower: Key Issues for Developing Countries, Tata McGraw Hill, 1992.

Bhatnagar, S C, ‘Use of Information Technology in Rural Development: Lessons for Developing Countries’, Technology Transfer for Development: The Prospects and Limits of Information Technology, Tata McGraw Hill, 1992.

Bhatnagar, S C, Impacting Rural Development Through IT: Need to Move Beyond Technology, IT in Everyday Life, Tata McGraw Hill, 1991.

Bhatnagar, S C, and Jain, Rekha, ‘A Realistic Assessment of India’s Software Exports: Some Implication in future strategy’, Vikalpa, Vol. 16, No. 3, Indian Institute of Management, Ahmedabad, July-September 1991.

Bhatnagar, S C, ‘Use of Computers in Rural Development; Some Lessons from Indian Experiences’, Information Technology Assessment, North-Holland, Amsterdam, 1990.

Bhatnagar, S C, ‘Computers in Developing Countries, Information Technology in Developing Countries’, North-Holland, Amsterdam, 1989.

Bhatnagar, S C, ‘Computerisation at ELECON’, Information Technology for Development, Vol. 4, No. 2, 1989.

Bhatnagar, S C, ‘Developing Competence in a Developing World’, Invited response in the Proceedings of IFIP World Congress, San Francisco, 1989.

Bhatnagar, S C, and Patel, NR, ‘Decentralized Computer for Rural Development’, OMEGA, Vol. 16, No. 1, January 1988.

Bhatnagar, S C, ‘Productivity in Public Administration through Computerisation’, IJPA, Vol. XXXIV, No. 2, April-June 1988.

Bhatnagar, S C, and Ramani, KV, ‘A Management Information System to plan and monitor distribution of essential commodities in India’, INTERFACES, Vol. 9, No. 1, 1988.

Bhatnagar, S C, ‘Decision Support for District Administration: An Experiment in Surendranagar’, Impact of Information Technology, Tata McGraw Hill, 1987.

Bhatnagar, S C, and Jajoo, B H, ‘A DSS Generator for District Planning’, Information and Management, Vol. 13, 1987, Pp. 43-49.

Bhatnagar, S C, ‘Computers in Indian Society’, ATAS Bulletin on New Information Technologies and Development, United Nations, New York, 1986.

Bhatnagar, S C, ‘Impact of Computers on Indian Society’, Human Choice and Computers, Sackman, H (Ed.), North Holland, 1986.

Bhatnagar, S C, and Satia, J K, ‘Management of Education: Uses of Computers’, Prashashnika, XIV: 3 & 4, July-December, 1985.

Bhatnagar, S C, Patel, N R, and Madhavan, T, ‘Measuring the Socio Economic Impact of Rural Roads’, OR For the developing countries, Jaiswal, N K (Ed.), Operational Research Society of India, Nov 1985.

Bhatnagar, S C, Patel, N R, ‘Developing Computer Professionals: Challenges and Opportunities’, Vikalpa, Vol. 10, No. 4, Indian Institute of Management, Ahmedabad, 1985.

Bhatnagar, S C, ‘On Locating Social Service Centres Using Interactive Graphics’, OMEGA, Vol. 11, No. 2, 1983, Pp. 201-205.

Bhatnagar, S C, ‘Computer Applications in Health Planning’, SEARCC ’82, Malaysian Computer Society (Ed.), Kuala Lumpur, 1982. Reprinted in Asian Computer Monthly, January 1983, Pp. 20.

Bhatnagar, S C, ‘Design of Drug Supply System for Rural Health Care in India’, World Health Forum, World Health Organisation, Geneva, 1982.

Bhatnagar, S C, ‘Computers for Material Management System’, Journal of Institution of Engineers, Vol. 62, pt ME, 1982.

Bhatnagar, S C, ‘Education for Systems Analysts in Developing Countries’, EDINFO ’82, CSI, Bombay, 1982.

Bhatnagar, S C, ‘Improving the Effectiveness of a Multi purpose Worker’, Journal of Family Welfare, Vol. XXIX, No. 3, 1982.

Bhatnagar, S C, ‘A Framework for Designing an MIS for Health Delivery Systems in Rural India’, Socio Economic Planning Sciences, Vol. 16, No. 1, 1982, Pp. 15-19.

Bhatnagar, S C, ‘Informatics for Systems Analysts and Managers’, Computers in Education, Lewis, R, and Tagg, D (Eds.), North-Holland, 1981.

Bhatnagar, S C, ‘Visit Planning by Rural Family Planning Worker’, Socio Economic Planning Sciences, Vol. 15, No. 5, 1981, Pp. 243-248.

Bhatnagar, S C, ‘Implementing Linear Programming in a Textile Unit: Some Problems and a Solution’, Interfaces, Vol. II, No. 2, 1981.

Bhatnagar, S C, ‘Role of Computers in Information Systems for Rural Health’, INFORMATICS ’81, CSI, Bombay, 1981.

Bhatnagar, S C, ‘Developing Computer Based MIS A Framework’, Proceedings of the International Conference on Industrial System Engineering and Management in Developing Countries, Asian Institute of Technology (AIT), Bangkok, 1980.

Bhatnagar, S C, and Ramani, K V, ‘Suitability of Microprocessors for Data Processing’, Journal of Computer Society of India, Vol. 9, Nos. 1 & 2, 1980.

Bhatnagar, S C, ‘A System Model of Contraceptive Behaviour’, Proceedings of the ICSMDC, Adulthan, Pakorn and Sharif, Newas (Eds.), AIT, Bangkok, 1978.

Bhatnagar, S C, ‘An Information Model for the Indian Family Welfare Programme’, SEARCC ’76, Joseph, M and Kohli, F C (Eds.), North Holland Publishing Co, 1976.

Bhatnagar, S C, ‘Adoption Process and Marketing of Social Change’, Vikalpa, Vol. I, No. 1, No. l2, Indian Institute of Management, Ahmedabad, April 1976.

Bhatnagar, S C, and Satia, J K, ‘Use of KAP Data for Family Planning Programme Management’, Journal of Family Welfare, Vol. XXIII, No. 1, September 1976.  

Reports on Impact Assessment of E-Governance Projects 

Impact Assessment of e-Governance Projects, Department of Information Technology, Government of India, New Delhi, and Indian Institute of management, Ahmedabad, January, 2008.

Impact Assessment Study of Computerized Service delivery Projects from India and Chile , IT@WB Staff Working papers, No 2, November 2007

Draft Report -Impact Assessment Study of  E-Government Projects In India , Department of Information Technology, Government of India, New Delhi, and Indian Institute of management, Ahmedabad, July, 2007.

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Conference Proceedings/Reports/Working Papers/Mimeographs of IIMA and Unrefereed Publications

Bhatnagar, Subhash, and Deane, Arsala,Building blocks of e-government: lessons from developing countries’, PREM notes, Number 91, Public Sector, World Bank, August 2004.

Bhatnagar, Subhash, ‘Universal e-Government and the digital divide’, Asia pacific 2004 Public services summit, Beijing, July 15-16, 2004.

Bhatnagar, Subhash, ‘New Media and Development: Choosing the Tools to Make a Difference’, 13th AMIC Annual Conference: Impact of new and old media on development, Bangkok, July 1-3, 2004.

Bhatnagar, Subhash, ‘Social e-Applications Rollout Venture Fund, Workshop on Scaling up ICT for Poverty Alleviation in India, Indian Institute of Management, Ahmedabad, February 26-27, 2004.

Bhatnagar, Subhash,Building Knowledge Societies in India and Southeast Asia’, Paper developed for UNESCO, Paris, France, November 2003.

Bhatnagar, Subhash,Role of Government: As an Enabler, Regulator, and Provider of ICT Based Services’, Asian Forum on Information and Communication Technology Policies and e-Strategies, Kuala Lumpur, October 20-22, 2003.

Bhatnagar, Subhash, ‘The future of e-Government, ITP Asia, August 2003, Pp. 40-41.

Bhatnagar, Subhash, ‘The Economic and Social Impact of E-government, Background Technical Paper, E-government, the citizen and the state: Debating governance in the information age (World Public Sector Report for 2003: E-Government at the Crossroads), Proposed UNDESA Publication, June 2003.

Bhatnagar, Subhash (Coauthor), ‘Engendering ICT: incorporating gender into ICT projects’, The World Bank, Washington DC, 2003.

Bhatnagar, Subhash, ‘Transparency and Corruption: Does E-Government Help?, DRAFT Paper prepared for the compilation of CHRI 2003 Report, OPEN SESAME: Looking for the Right to Information in the Commonwealth, Commonwealth Human Rights Initiative, 2003.

Bhatnagar, Subhash,Role of Government: As an Enabler, Regulator, and Provider of ICT Based Services’, Asian Forum on ICT Policies and e-Strategies, Asia-Pacific Development Information Programme, United Nations Development Programme, 2003.

Bhatnagar, Subhash, ‘Investing in Human Capital for E-Government, Workshop on Sectoral Planning for Information Technology, Jamaica, April 3-5, 2001.

Bhatnagar, S C, ‘E-Democracy in Developing Countries’, Third Global Conference on Reinventing Government, Naples, March 15-17, 2001.

Bhatnagar, S C, ‘Enhancing Telecom Access in Rural India: Some Options, India Telecom Conference, Asia-Pacific Research Center, Stanford University, November 2000.

Bhatnagar, S C, ‘Liberalisation of the Telecommunications Sector in India: Some Policy Issues’, Connect-World (Annual) – India, 1998.

Bhatnagar, S C, ‘The IT tasks left out’, The Economic Times, December 17, 1998.

Bhatnagar, S C, ‘India’s Information Technology Action Plan for 2008’, Information Technology in Developing Countries, Vol. 8, No. 2, 1998.

Bhatnagar, S C, and Bhatnagar, Deepti, ‘Educational Challenges for Management Studies and Teachers’, The Economic Times, March 20, 1998.

Bhatnagar, S C, and Bhatnagar, Deepti, ‘Educational Challenges for Management Studies and Teachers’, The Economic Times, March 20, 1998.

Bhatnagar, S C, ‘Getting Value from IT investments’, Invited paper, Evaluation of Information Systems, IFIP WG 9.4 Conference, Bangkok, February 18-20, 1998.

Bhatnagar, S C, Invited paper titled ‘Software Export from India: Bridging the Person Power Gap’, Information Technology for Competitiveness: Experiences and Demands for Education and Vocational Training, Conference Proceedings, IFIP WG 9.4, Brazil, June 20-21, 1997.

Bhatnagar, S C, ‘Potential for Information Highway in Developing Countries’, CSI Communications, Bombay, March 1997. 

Bhatnagar, S C, ‘Why Does IT Fail to Deliver?’, CSI Communications, Bombay, February 1997.

Bhatnagar, S C, ‘National Strategy for Information Technology: an Indian Perspective’, IT policy and Economic Development, Conference Proceedings, Johannesburg, April 15-16, 1996.

Bhatnagar, S C, ‘Building DSS for planning in India: Some lessons’, Proceedings of the workshop on DSS for sustainable development, UN University in Macau, February 25 – March 8, 1996.

Bhatnagar, S C, ‘Investing in Information Technology: Challenges and Opportunities for Management Schools’, Proceedings of the International Workshop on Institution Building and Networking, Indian Institute of Management, Ahmedabad, April 1996.

Bhatnagar, S C, ‘Harnessing Information Technology’, DATAQUEST, Vol. 13, No. 8, August 1995.

Bhatnagar, S C, ‘Building Decision Support Systems for Public Administrators in India: Some Lessons’, First Al-Shaam International Conference on Information Technology, Conference Proceedings, Damascus, Syria, May 9-13, 1994.

Bhatnagar, S C, ‘Information Technology and Socio Economic Development: Can India Harness the Full Potential’, Platinum Jubilee Lecture, Computer Science Section, Indian Science Congress, Goa, January 1993.

Bhatnagar, S C, ‘Importance of Work Ethic, Norms and Participation’, Institution Building: IIMA Experience, Vol. II, Ravi Matthai Centre for Educational Innovation, Indian Institute of Management, Ahmedabad, 1994, p.173-180.

Bhatnagar, S C, ‘Information Technology for National Development: Opportunities and Challenges’, Invited Paper, WRC-93 Conference on Computers in Public Systems, Conference Proceedings, CSI, 1993.

Bhatnagar, S C, Ramarao, T P, and Rao V V, ‘A study of Computerisation in Gramin Bank of Bangladesh’, 1993.

Bhatnagar, S C, Ramarao, T P, and Bhat, Chetan, ‘Computerisation of Land Records’, Computer and Remote Sensing Applications in Rural Development, February 1991.

Bhatnagar, S C, ‘Commonwealth Network of Research Institutions in Information Technology’, Information Technology in Developing Countries, Vol. III, No. 3, July 1993.

Bhatnagar, S C, ‘A Report on the IFIP World Congress’, CSI Communications, September 1992.

Bhatnagar, S C, and Jajoo, B H, ‘A DSS for Infrastructure Planning’, International Conference on Informatics, Switzerland, February 17-19, 1987.

Bhatnagar, S C, ‘Use of computers in public administration: education and training needs’, Invited Paper, Proceedings of International Conference on Role of Computers in improving productivity in public administration, Dakar, Senegal, June 1986.

Bhatnagar, S C, ‘An appraisal of Drug Distribution System for Leprosy Programme’, June 1984.

Bhatnagar, S C, Dholakia, B, Kaul, M, and Vora, M N, ‘An MIS for Public Distribution System’, September 1983.

Bhatnagar, S C, ‘IT Manpower: A bottleneck in India’, Times of India, 1987.

Bhatnagar, S C, and Satia, J K, ‘Design of an Information System for District Hospitals and Medical Directorate’, IIMA, November 1981.

Asopa, V, Bhatnagar, S C, and Kalro, A H, ‘Irrigation System’, On Farm Development and Extension Service in Chambal Project, Rajasthan, 1978.

Bhatnagar, S C, and Satia, J K, ‘A Study of Drug Procurement and Distribution System for State of Uttar Pradesh’, Pop. Project Unit, IIMA, January 1977.

Bhatnagar, S C, and Kaul, Mohan, ‘A Computer Aided Teaching in Management Education’, Proceedings of the Seminar on Computer Aided Instructions, IIMA, 1976.

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