Subhash Bhatnagar is an alumnus of Mayo College, Ajmer (1963), Indian Institute of Technology, Madras (B. Tech in 1968) and the Indian Institute of Management, Ahmedabad (MBA in 1970 and Doctoral Programme in 1975).
Prof. Bhatnagar worked for 30 years at IIM Ahmedabad prior to his resignation in September 2003. He started his career as a Systems Analyst (May 1970 to Jan. 1972 at the IIMA Computer Centre). During this period he was a part of the team that set up IIMA's first Computer Centre. He completed the doctoral program at IIMA in 1975. From May 1975 onward he was a member of the faculty of Computers and Information Systems Group at IIMA (1975-Assistant Professor, 1978-Associate Professor and from 1981 July onwards as Professor). He held the CMC Chair Professorship in Information Technology at IIMA for 6 years.
He chaired many academic committees at IIMA and served as the Dean of IIMA for two years. He was also a member of the governing board of IIMA. He headed many large research initiatives at IIMA: Associate Coordinator of UNDP-CAM Project (1985-87), Coordinator of UNDP CAM Project (1987-88). He also coordinated the activities of a CIDA sponsored Centre for Telecom Policy Studies established at IIMA in collaboration with McGill University. He was the first coordinator of the Centre for Electronic Governance set up at IIMA with the sponsorship of Oracle (India), Caldera (formerly SCO) and Compaq.
He was a visiting professor at the Eastern and Southern African Management Institute, Tanzania in 1982-83. During 1988-89 he was a visiting professor at Fairleigh Dickinson University, New Jersey and Adjunct Faculty at New York University. He was a Visiting Fellow (summer 1989) at East West Centre, Hawaii and an adjunct faculty with School of Public Health, University of North Carolina in 1998-99. He spent two full years and four half years at the World Bank in Washington DC (October 2000 to June 2006) as a consultant advisor on e-Government. From 2007 to 2012 he was a part time advisor to the National Institute for Smart Government (NISG), Hyderabad.
Prof. Bhatnagar is currently an honorary adjunct professor at the Indian Institute of Management, Ahmedabad (IIMA), a position he has held since January 2004.
He has published more than 20 research papers and 2 books on e-Government including:‘e-Government: From Vision to Implementation’ published by Sage Publications in 2004 and Unlocking e-Government Potential published by sage in 2009. His paper on Results from a study of impact of e-governance projects in India won the best paper award in ICTD 2009 in Doha, where he was invited by Microsoft for a one-on-one meeting with Bill gates to discuss ICTD in India.
Prof. Bhatnagar spent an extended period at the World Bank in Washington DC (October 2000 to June 2006) to mainstream e-Government into activities of the World Bank. He represented the Bank in various conferences, conducted training programs for the Bank staff, advised client countries on eGovernment strategies and supervised the creation of a new web site on eGovernment. He authored six papers in Bank sponsored publications and authored two dozen case studies on e-Government applications in developing countries which are featured on the World Bank e-Government website
He lead the team at IIMA which was responsible for the conduct of Department of Information Technology, Government of India (DIT’s) impact assessment program for e-governance projects. Nearly 60 e-governance projects were assessed through large surveys of users carried out by market research agencies.
He has served on various committees of DIT, Government of India. He was a member of the National Advisory Council on eGovernment and is a member of the Empowered Committee on Capacity Building for the National E-Governance Plan (NeGP).He has been a key speaker for the 2 day political executive workshops on e-governance for the Ministers and legislators of State Governments conducted by NISG. Such workshops have already been conducted in 16 states.
He is one of the main architect of a one year residential executive MBA program in e-Governance. He is helped three reputed educational institutions in the launch of this program.
ICT for Development
He has published more than 50 research papers and 4 books on Information and Communication Technology (ICT) for development related topics. He has scripted and directed a dozen video films on the topic and has written a large number of cases. His books include ‘Information and Communication Technology in Development: Cases from India’ published by Sage Publications in 2000.
Prof Bhatnagar established a community of researchers in the field of ICT for development in 1989 through his association with the Computer Society of India (CSI) and International Federation of Information Processing (IFIP)- a federation of national computer societies of 70 countries. He founded a new Working Group in IFIP called ‘Social Implications of Computers in Developing Countries’ which he chaired for 2 consecutive terms from 1989-95, during which four international conferences were organized in different parts of the world. He is also the editor of Information Technology in Developing Countries, a quarterly newsletter of the IFIP WG 9.4 with a readership of 800 professionals from all over the world. He is a recipient of IFIP Distinguished Service Award.
He was on the advisory council of the Commonwealth Network of Information Technology, London during its formative years. He served as Chairman CSI Ahmedabad Chapter in 1981-82. He represented the CSI in International Federation of Information Processing (IFIP)TC9from 1985-1992. He was selected to be a Fellow of the Computer Society of India in recognition of his contributions in 1994.
He is on the editorial board of seven international journals in the field of ICT for development and was the Editor-in-Chief of the International Journal of Information Technology for Development between 2000-2002. He has served on the programme committee of several international conferences including IFIP World Congress ’94. He has delivered invited lectures, keynote address in nearly forty international conferences and public lectures in many countries. He delivered the Platinum Jubilee Lecture in Indian Science Congress held in Goa in 1993. He delivered the Pinkerton Memorial lecture in London for the UK IEEE in 2005.
He was associated with the advisory board of several educational institutions such as, State Bank Institute of Information and Communication Management (SBI ICM), Hyderabad, NIIT, engineering colleges in Gujarat and CMC Research and Development Centre, Hyderabad. He was a member of the ‘Computer Science Board’ set up by All India Council for Technical Education and a committee set up by planning commission to look into manpower needs of the Indian software industry. He is currently on the board of Governors of Navarachna University Baroda. He has chaired selection panel for vice chancellor of a state university and has been the President’s nominee for the Jawaharlal Nehru University (JNU). He has written about issues in management and higher education in newspapers.