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Bhatnagar Subhash

Name Bhatnagar Subhash
Area Computer And Information Systems Group (CISG)
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Personal HomePage http://www.iimahd.ernet.in/~subhash
Research and Publications             MDP courses              Cases

Educational Qualifications

Doctorate in Management (Fellow of IIM, Ahmedabad, 1975) , MBA (PGDBA) Indian Institute of Management, Ahmedabad, (1970) .

 Bachelor of Technology in Chemical Engineering, Indian Institute of Technology, Madras (1968)

Academic Affiliation

Honorary Adjunct Professor, Indian Institute of Management, Ahmedabad (IIMA).

 Currently he is the Advisor to the National Institute of Smart Governance, Hyderabad.

Professional Affiliation

Senior Member, Computer Society of India .

Fellow ,Computer Society of India in recognition of his contributions.

Member of the National Advisory Group on E-Governance, Chaired by the Minister of Information and Communication Technology, Government of India. He is also the Member of the Expert Advisory Group for preparing a draft national policy on e-government set up by Department of Administrative Reforms, Government of India.

Member of editorial boards of seven International journals on the theme of IT and development

Editor of IFIP WG 9.4 Newsletter on " Information Technology in Developing Countries" circulated to 800 professionals from 50 countries. 

He held the CMC Chair Professorship in Information Systems for 6 years at IIMA.,December 1995-2001.

Area Of Research

Prof. Bhatnagar's academic research, teaching and consulting work has covered E-Commerce , E-Governance, National IT Policy, Corporate IT strategy, MIS design frameworks, IT for development and Decision Support Systems.

Current Research

ICT and E-Governance

Publications/ Articles/ Cases

 

Books

 

·         Unlocking E-Government Potential-Concepts, cases and practical insights, Sage Publications India Ltd, 2009 (Author: Subhash Bhatnagar)      April 2009.

·         E-Government: From Vision to Implementation, Sage Publications India Ltd, 2004 (Author: Subhash Bhatnagar)   

·         Information and Communication Technology for Development: Cases from India (2000), SAGE Publications India Ltd, (Editors : SC Bhatnagar and Robert Schware).

·         Information Technology Manpower in Developing Countries: Key Issues for Developing Countries, (1992) Tata McGraw Hill, (Editor: S.C. Bhatnagar).

·         Social Implications of Information Technology in Developing Countries (1992), Tata McGraw Hill, 1992 (Editor: S.C. Bhatnagar and Mayuri Odedra).

·         Technology Transfer for Development: The Prospects and Limits of Information Technology (1992), Tata McGraw Hill  (Editor: S.C. Bhatnagar and Gunther Cyranek).

·         Information Technology in Developing Countries (1990), North Holland, Amsterdam, (Editors: S.C. Bhatnagar and N. Bjorn-Andersen).

·         Computers and Information Management (1989), Prentice Hall of India Limited, New Delhi, (Authors: S.C. Bhatnagar and K.V. Ramani).

 

Editing and publishing since its inception a quarterly newsletter titled Information Technology in Developing Countries which was supported by Commonwealth Secretariat, IDRC, Canada, and IFIP WG 9.4. The newsletter is in its 20th Vol. was circulated as a hard copy to 1000 policy makers and IT professionals all over the world.  The 25 page newsletter is positioned as a professional journal and can be accessed at http://is.lse.ac.uk/ifipwg94/ifipnews.htm/

 

 

Reports on E-Government Impact Assessment

 

 

  • Impact Assessment of e-Governance Projects, Department of Information Technology, Government of India, New Delhi, and Indian Institute of management, Ahmedabad, January, 2008.
  • Impact Assessment Study of Computerized Service delivery Projects from India and Chile, IT@WB Staff Working papers, No 2, November 2007
  • Impact Assessment Study of 5 E-Government Projects In India, Department of Information Technology, Government of India, New Delhi, July, 2007.

 

 

Articles in Journals, Books

           

 

  • Bhatnagar Subhash, Introduction –Colloquium on Impact Assessment of e-Governance Projects: A Benchmark for the Future, Vikalpa33,4 October-December 2008, pp 69-72.
  • Bhatnagar Subhash, Learning for Future Implementation of e-Governance, Colloquium on Impact Assessment of e-Governance Projects: A Benchmark for the Future, Vikalpa33,4 October-December 2008, pp 69-72.

 

  • Deepak Bhatia, Subhash C. Bhatnagar and Jiro Tominaga, How Do Manual and E-Government Services Compare? Experiences from India, Information and Communications for Development 2009, World Bank 2009.
  • Bhatnagar Subhash, Panchayats in the 21st Century: ICT Enabled Panchayati Raj, Chapter 7 in The State of Panchayats: 2007-08 an Independent Assessment, IRMA 2008.
  • Bhatnagar Subhash and Rajeev Chawla, Online Delivery of Land Titles to Rural Farmers in Karnataka , Ending Poverty in South Asia: Ideas that Work, edited Deepa Narayan and Elena Glinskaya, World Bank 2007, pp 219-243.
  • Bhatnagar Subhash, India’s Software Industry,  Technology, Adaptation and Exports, How some developing countries got it right, edited Vandana Chandra, World Bank, 2006. pp 49-82.
  • Bhatnagar Subhash, Electronic Delivery of Citizen Services: Andhra Pradesh eSeva Model, Reinventing Public Service Delivery In India: Selected Case Studies ,Edited Vikram K Chand, Sage Publications, 2006
  • Bhatnagar Subhash and Chawla Rajeev, Bhoomi : Online delivery of record of Rights, Tenancy and Cultivation to farmers in Karnataka, Land Reforms in India-Computerization of Land Records, Wajahat Habibullah and Manoj Ahuja, eds,Sage Publications, New Delhi, pp 47-77
  • Bhatnagar S.C.,The role and responsibility of Government in ICT for development, ICT Policies and e-Strategies in the Asia-pacific, Phet Sayo, James George Chacko and Gopi Pradhan edited, Elsevier, New Delhi,  2004 pp 103-114.
  • Bhatnagar S.C., “Public Service Delivery: Does E-Government Help?, Sadiq Ahmed and Suman Berry eds, Annual Bank Conference on Development Economics 2003-South Asia Component, World Bank and National Council of Applied Economic Research, New Delhi, 2004 pp 11-20.
  • Bhatnagar S.C., “E-government: Building a SMART Administration for India’s States”, Howes, S, A Lahiri and Nicholas Stern eds, State-level Reforms in India: Towards More Effective Government, Macmillan India Ltd. (New Delhi, 2003) pp 257-267.

·         Bhatnagar S.C., Egovernment: Lessons from Implementation in Developing Countries, Regional Development Dialog, Vol 24 (Autumn 2002), UNCRD 2003.

  • Bhatnagar, S.C., “Editorial Introduction: ICT for Human Security in Local Development,” Regional Development Dialog, 24 (Autumn 2002).

·         Bhatnagar S.C., Access to Information Report: E-Government, Global Corruption report 2003, Hodess, Inowlocki and Wolfe (Ed), Profile Books Ltd, London, 2003.

·         Bhatnagar Subhash, Development and Telecommunications Access: Cases from South Asia, Information Systems and the Economics of Innovation, Chrisanthi Avegerou and Renata Lebre La Rovere (edited), Edward Elgar Publishing Ltd, UK

·         Shirin Madon and Bhatnagar Subhash, Institutionalising Decentralised Information Systems for Local level planning: Comparing approaches across two states in India, JGITM, 3,4, 2000 pp 45-58

·         Bhatnagar S.C., “Information Technology in Developing Countries”, Saket Infotech Hand Book, (Editors: Vyas J.N., and Kar S.), Saket Projects Ltd., Ahmedabad, 2000.  Pp.39-48.

·         Bhatnagar S.C., “Information Technology in Development Communication: Key Issues”, Information & Communication Technology in Development Communication: Cases From India, (Editors Bhatnagar S.C., and Robert Schware).  Sage Publications India Pvt.Ltd., New Delhi, 2000. Pp.17-31.

·         Bhatnagar S.C., Social Implications of Information & Communication Technology in Developing Countries: Lessons from Asian Success Stories, the Electronic Journal of Information Systems in Developing Countries, Vol.1, 2000.

·         Bhatnagar S.C. and Kedar S., Do Gender Issues have a place in Indian Telecom Policy?, VOICES – A Journal of Communication for Development, Vol. 3,No3, December 1999, pp32-34.

·         Mohanan P. and Bhatnagar S.C., Understanding Corporate Use of the Internet in India, Delivering Service Quality, K.V. Ramani and Raghavachari M.(Eds.), Macmillan India Ltd, 2000.

  • Bhatnagar  S.C. and Ranganathan C., Blue Dart Express Limited, VIKALPA, Vol.24, No.2, April-June 1999.< www.iimahd.ernet.in/vikalpa/past/v024n02.htm>

·         Bhatnagar S.C., The Expert Opinion: Information Technology And Development: Moving Away From A Magical Vision, Journal of Global Information Technology Management, Vol 2, No 1, 1999.

·         Bhatnagar S.C., Investing in Information Technology : Challenges and Opportunities for Management Schools, Institution Building : an International Perspective on Management Education, Misra S. and Chand  V.S.(Ed.), Macmillan India Ltd., Delhi, 1999. pp. 148-161

·         Bhatnagar S.C., Getting Value from IT Investments: Experience of Indian Organizations, Information Technology in context: Studies from the Perspectives of Developing Countries, Walsham G. and Avgerou C. (eds), Ashgate Publishing Ltd., Aldershot UK 2000.

·         Heeks Richard and  Bhatnagar S.C., Understanding (Information Systems) Success and Failures in Information Age Reform, Reinventing Government in the Information Age, Heeks R. (ed), Routlledge, London, 1999.

·         Bhatnagar S.C. and Madon S., Indian Software Industry: Moving Towards Maturity, The Journal of Information Technology, 12,4, December 1997.       

·         Bhatnagar S.C., Electronic Commerce in India: The Untapped Potential, Journal of Electronic Commerce and Markets, 2/97, April 1997.

·         Bhatnagar S.C., India's Software Industry: Prospects and Problems, Informatik, 4, August 1996.

·         Bhatnagar S.C., Information Technology and Development: Need for a different perspective, IT Challenges and Opportunities (ed), R.K. Bagga, Tata McGraw Hill, New Delhi, 1995.

·         Bhatnagar S.C., Applications of Information Technology in Grameen Bank, Global Information Technology and Socio Economic Development, Mayuri Odedra-Straub(ed), Ivy League Publications, USA, 1996. 

·         Bhatnagar S.C., Outsourcing of Information Work: India's Experience in Exploiting the Global Market, Information Technology and Globalisation: Implications for DC's, Cyranek, Okot-Uma and Odedra-straub(ed), Commonwealth Secretariat Publications, London, 1995.

·         Bhatnagar S.C., Information Technology and Development: Search for a Role Model, G Doukidis et. al. (eds), ECIS, Athens Greece, June 1995.

·         Bhatnagar S.C., Strategies for exploiting the global software market: Indian experience, 13th World Computer Congress 94, Volume 3, K. Duncan and K. Krueger (Editors),  Elsevier Science B.V. (North-Holland) (c) 1994.

·         Bhatnagar S.C., Is Technology Transfer the Answer ?, 13th World Computer Congress 94, Volume 3, K. Duncan and K. Krueger (Editors), Elsevier Science B.V. (North-Holland) (c) 1994.

·         Bhatnagar, S.C., and Yagneshwar S., Improving Literacy : Is There a Role for Information Technology ?, Nirnay, Vol.8, No.3, Sept. 1993, pp.14-26.

·         Bhatnagar, S.C. and Balasubramanian, N.V., Training of IT Professionals in Developed and Developing Countries: Non-Technical Skills, Professional Development of Information Technology Professionals, edited by B.Z. Barta et.al, North-Holland, 1992, p.257

·         Bhatnagar, S.C., Training of Information Analysts in Developing Countries, Professional Development of IT Professionals, North Holland, Amsterdam, 1992.

·         Bhatnagar, S.C., Applications of Information Technology in Rural Development, Herausforderungen an die Informatik?, Forum Informatikerlnnen fur Frieden und gesellschaffliche, Verantworfung e.V., 1992.

·         Bhatnagar, S.C., Information Technology and Socio-economic Development: Some Strategies for Developing Countries, Social Implications of Computers in Developing Countries, Tata McGraw Hill, 1992.

·         Bhatnagar, S.C., Implementing Educational Programmes for Systems Analysts : Lessons for Developing Countries, Information Technology Manpower in Developing Countries: Key Issues, Tata McGraw Hill, March 1992.

·         Bhatnagar, S.C., IT Manpower Needs in Developing Countries, Information Technology Manpower: Key Issues for Developing Countries, Tata McGraw Hill, 1992.

·         Bhatnagar, S.C., Use of Information Technology in Rural Development: Lessons for Developing Countries, Technology Transfer for Development: The Prospects and Limits of Information Technology, Tata McGraw Hill, 1992.

·         Bhatnagar, S.C., Impacting Rural Development Through IT: Need to Move Beyond Technology, IT in Everyday Life, Tata McGraw Hill, 1991.

·         Bhatnagar, S.C. and Rekha Jain, A Realistic Assessment of India's Software Exports: Some Implication in future strategy, Vikalpa Vol. 16, No.3 July-Sept. 1991.

·         Bhatnagar, S.C., Use of Computers in Rural Development; Some Lessons from Indian Experiences, Information Technology Assessment, North Holland, Amsterdam, 1990.

·         Bhatnagar, S.C., Computers in Developing Countries, Information Technology in Developing Countries, North Holland, Amsterdam, 1989.

·         Bhatnagar, S.C., Developing Competence in a Developing World, Invited response in Proceedings of IFIP World Congress, San Francisco, 1989.

·         Bhatnagar, S.C. and N.R. Patel, Decentralized Computer for Rural Development, OMEGA, Vol. 16, No. 1, January 1988.

·         Bhatnagar, S.C. Productivity in Public Administration through Computerisation, IJPA, Vol. XXXIV, No. 2, April-June 1988.

·         Bhatnagar, S.C. and K.V. Ramani, A Management Information System to plan and monitor distribution of essential commodities in India, INTERFACES, Vol. 9, No. 1, 1988.

·         Bhatnagar, S.C., Decision Support for District Administration : An Experiment in Surendranagar, Impact of Information Technology, Tata McGraw Hill, 1987.

·         Bhatnagar, S.C. and B.H. Jajoo, A DSS Generator for District Planning, Information and Management, 13 (1987), 43-49.

·         Bhatnagar, S.C., Computers in Indian Society, ATAS Bulletin on New Information  Technologies and Development, United Nations, New York, 1986. 

·         Bhatnagar, S.C., Use of computers in public administration: education and training needs, Proceedings of International Conference on Role of Computers in improving productivity in public administration, Dakar, Senegal, June 1986.

·         Bhatnagar S.C., Impact of Computers on Indian Society, Ed H. Sackman, Human Choice and Computers, North Holland, 1986.

·         S.C. Bhatnagar and J.K. Satia, Management of Education : Uses of Computers, Prashashnika, XIV : 3 & 4, July-December, 1985.

·         Bhatnagar S.C., Patel N.R., and Madhavan T.,  Measuring the Socio-Economic Impact of Rural Roads, OR For the developing countries (ed.)  N K Jaiswal, Operational Research Society of India, Nov-1985.

·         Bhatnagar S.C., Patel N.R., Developing Computer Professionals: Challenges and Opportunities, Vikalpa, Vol.10, No.4, 1985.

·         Bhatnagar S.C.,  On Locating Social Service Centres Using Interactive Graphics, OMEGA, Vol. 11, No.2, PP.201-205, 1983.

·         Bhatnagar S.C., Computer Applications in Health Planning, SEARCC '82,Ed. Malaysian Computer Society, Kuala Lumpur, 1982.  Reprinted in Asian Computer Monthly, January 1983, P.20.

·         Bhatnagar S.C., Design of Drug Supply System for Rural Health Care in India, World Health Forum, W.H.O., Geneva, 1982.

·         Bhatnagar S.C., Computers for Material Management System, Journal of Institution of Engineers, Vol.62, pt ME, 1982.

·         Bhatnagar S.C., Education for Systems Analysts in Developing Countries, EDINFO'82, CSI, Bombay, 1982.

·         Bhatnagar S.C., Improving the Effectiveness of a Multi-purpose Worker, Journal of Family Welfare, Vol.XXIX, No.3, 1982.

·         Bhatnagar S.C., A Framework for Designing an MIS for Health Delivery Systems in Rural India, Socio-Economic Planning Sciences, 16 (1), pp15-19, 1982.

·         Bhatnagar S.C., Informatics for Systems Analysts and Managers, Computers in Education, Ed.R.Lewis and D. Tagg, North Holland, 1981.

·         Bhatnagar S.C., Visit Planning by Rural Family Planning Worker, Socio-Economic Planning Sciences, 15 (5), 1981, PP.243-248.

·         Bhatnagar S.C., Implementing Linear Programming in a Textile Unit: Some Problems and a Solution, Interfaces, Vol.II, No.2, 1981.

·         Bhatnagar S.C., Role of Computers in Information Systems for Rural Health, INFORMATICS '81, CSI, Bombay, 1981.

·         Bhatnagar S.C., Developing Computer Based MIS - A Framework, Proceedings of the International Conference on Industrial System Engineering and Management in Developing Countries, A.I.T., Bangkok, 1980.

·         Bhatnagar S.C., and Ramani K.V.,  Suitability of Microprocessors for Data Processing, Journal of Computer Society of India, Vol.9, Nos.1 and 2,1980.

·         Bhatnagar S.C., Computers in Decision Making at the Enterprise Level, Impact of Computers on Statistical Systems in India, Planning Commission, Government of India, 1978.

·         Bhatnagar S.C., A System Model of Contraceptive Behaviour, Proceedings of the ICSMDC, Pakorn Adulthan and Newas Sharif (Ed), A.I.T., Bangkok, 1978.

·         Bhatnagar S.C., An Information Model for the Indian Family Welfare Programme, SEARCC '76, M. Joseph and F.C. Kohli, (ed), North Holland Publishing Co., 1976.

·         Bhatnagar S.C., Adoption Process and Marketing of Social Change, Vikalpa, Vol.I, No.1, No.l2, April 1976.

·         Bhatnagar S.C., and Satia J.K.  Use of KAP Data for Family Planning Programme Management, Journal of Family Welfare, Vol.XXIII, No.1, September, 1976.

 

 

               Business Magazines/Newspapers/Working Papers (1990 to 2006)

 

  • Bhatnagar, S C, and Bhatnagar, Deepti, Needed Globalised B-Schools in a borderless world, Financial Express, August 2007.

·         Bhatnagar Subhash, The future of e-Government, ITP Asia, pp40-41, August 2003

·         Bhatnagar S.C., “Liberalisation of the Telecommunications Sector in India: Some Policy Issues”, Connect-World - India, Annual 1998.

·         Bhatnagar S.C., “The IT tasks left out”, Economic Times, December 17, 1998.

·         Bhatnagar S.C.,” India’s Information Technology Action Plan for 2008, Information Technology in Developing Countries, 8,2 ,1998.

·         Bhatnagar S.C., and Bhatnagar Deepti, "Educational Challenges for Management Studies and Teachers", Economic Times, March 20, 1998.

·         Bhatnagar S.C.,"Information Technolgy Enabled Public Sector Reforms: Myth or Reality", International Conference on Public Sector Management for the Next Century, University of Manchaster, June 30 to July 2, 1997.

·         Bhatnagar S.C.," Software Export from India: Bridging the Person Power Gap", Proceedings of the IFIP WG 9.4 Conference on Information Technology for Competitiveness: Experiences and Demands for Education and Vocational Training, Brazil, June 20-21, 1997.

·         Bhatnagar S.C.,"Potential for Information Highway in Developing Countries", CSI Communications, Bombay, March 1997.

·         Bhatnagar S.C.,"Why Does IT Fail to Deliver?", CSI Communications, Bombay, February 1997.

·         Bhatnagar S.C.,  "Building DSS for planning in India : Some lessons", Proceedings of the workshop on DSS for sustainable development, UN University in Macau, February 25th to March 8th 1996.

·         Bhatnagar S. C., "National Strategy for Information Technology: an Indian Perspective", Proceedings of the Conference on IT policy and Economic Development, Johannesburg, April 15th to 16th 1996.,

·         Bhatnagar S.C.,"Harnessing Information Technology" DATAQUEST, 13,8, August 1995.

·         Bhatnagar S.C., "Building Decision Support Systems for Public Administrators in India: Some Lessons", Proceedings of the First Al-Shaam International Conference on Information Technology, May 9-13, 1994 Damascus, Syria.

·         Bhatnagar, S.C., "Information Technology and Socio Economic Development: Can India Harness the Full Potential, Platinum Jubilee Lecture, Computer Science Section, Indian Science Congress, Goa, Jan 1993.

·         Bhatnagar S.C., "Importance of Work Ethic, Norms and Participation", Institution Building : IIMA Experience, Ravi Matthai Centre for Educational Innovation, IIMA, Vol.II, 1994, p.173-180.

·         Bhatnagar S.C., "Information Technology for National Development: Opportunities and Challenges, Invited paper in the proceedings of WRC-93 Conference on Computers in Public Systems, CSI, 1993

·         Bhatnagar S.C.,Ramarao T.P.and Rao V.V.,       A study of computerisation in Gramin Bank of Bangladesh, 1993.

·         Bhatnagar, S.C., Rama Rao T.P., and Chetan Bhatt, Computerisation of Land Records, Computer and Remote Sensing Applications in Rural Development, Feb. 1991.

·         Bhatnagar, S.C., Hasan Yusuf, and Maru, R.M., Strengthening the Existing MCH-FP MIS Through Performance Monitoring and Activity Planning, W.P., April 1992.